About Us

Welcome to Ybackpacks, Ybackpacks is a China-based company, established in Oct 2019, which is an online store focusing on the latest backpacks like schoolbags(mailly), laptop bags, backpack set,casual travel bags and camera bags. We are a young company and have a young team, but we are full of power and passion,  we take regular visits to all the factories we cooperate with, examining every item's material, size, quality, stock and other details to make sure they meet our products standards before we recommend them to our clients. Their attention to detail and the time they take to understand the needs of each client enable them to purchase suitable backpacks that 100% match the client’s requirements, we believe we can offer our customers a quick-and-easy online purchasing process and a dedicated, knowledgeable customer service through hard work,creativity and dedication.

At the same time we are striving to improve every aspect to make us be a reliable company:
1. Products
We select products from the factory directly, so in this way we can control the products' cost and quality. Also you can feel free to email us if you have any concern about the product after you receiving it. Our customer service id is service@ybackpacks.
2. Logistics Companies We Cooperate with
Taking customers' requests into consideration, we set up two shipping methods depending on different delivery time, express shipping & economy shipping. We have long-term cooperation with UPS, DHL,Fedex,USPS, Aramex.Diversified logistics options can meet customers who come from different countries' requirements for delivery.
3. Payment Methods
We use Paypal as main payment platform to ensure the security of our customers' payments. It is customers but not sellers can benefit from paypal, paypal protects customers interests at every side, such as customers don't receive the items, the items received can't match the ordered ones and so on.
4. Customer Service
Our team are committed to your satisfaction and view each time you contact us as a chance to build a relationship. We are dedicated to giving our customers an exceptional experience, wherever they might be. As for your emails, we reply within 12 hours and you can contact us via call as well.

Hopefully you have a pleasant shopping experience on Ybackpacks.com!


Our contact information and address:
Company Name: Ybackpacks Co.,Ltd
Contact Department: Customers Service Dept.
E-mail: service@ybackpacks.com
Tel: +86 055162655510 (English support, Customer service: From Monday to Friday from 9:30 am to 5:30 pm Hong Kong time is valid. Except statutory holidays.)
Address: YangQiao Road and KaiFu Road Intersection #4 Factory Building, ShushanXinChanYeYuanQu, Shushan District, Hefei City, Anhui Province, China (Please note that this is not our warehouse address and does not accept returns.)